Who are we?

We are a passionate and diverse team with a mission to build the world’s most loved short-term rental and hospitality company. Led by our proprietary technology with a professional, customer-centric approach, we enable Real Estate Agencies to manage short- and mid-term rentals on scale and property owners to generate higher rental returns.

MadeComfy guests, on the other hand, enjoy the comforts of home like the private, self-contained spaces with a full kitchen, separate living and working areas, fast internet and the convenience of contactless self-check-in, combined with the best parts of a hotel such as high-quality linen, towels and amenities, professional cleaning standards, 24/7 support and an easy online booking process, no matter if they decide to book their MadeComfy direct or via Airbnb, Booking.com or VRBO.

Operations Assistant

We are looking to work with independent contractors to partner with MadeComfy as Operations Assistants. Are you passionate about customer service and the travel industry? You will be helping us to ensure the guests staying in our homes have an exceptional experience. You will also assist on exciting projects such as photoshoots, working with other contractors to help us capture and maintain the high standards within our homes


Hours = Monday - Friday (average of 38 hours per week) ($30 an hour rate)
Contract length = 6-12 months

You will be completing ad hoc tasks within our homes, including but not limited too:

  1. Setting up lockboxes & delivering keys
  2. Completing accommodation inspections and inventory
  3. Providing access to guests
  4. Meeting guests and owners to help them during their stay
  5. Troubleshooting issues. Such as WIFI, hot water or issues related to appliances
  6. Assisting on photoshoots
  7. Liaising with multiple teams within the business such as Guest Experience, Maintenance and Housekeeping

In return, this partnership will give you the opportunity to meet people from all around the world and work alongside a dynamic and passionate team.


  • You will need a driver’s license and your own vehicle
  • Problem-Solving skills
  • Time Management – you will need to be punctual and be able to manage your time effectively
  • Clear communication skills
  • ABN registered


  • Work with Australia's largest short-term rental property manager
  • Get to work in some of Australia's most exclusive and luxurious properties

Estimated annual earnings based on contractor rates = $67,940 (inclusive of public holiday rates, fuel & phone allowance) Exclusive of Toll & Parking costs which are expensed.